When I right-click on a file and use “Send To > Mail Recipient”, it doesn’t use Affixa

You need to check two things:

  • That Affixa is the default mail application on your computer. To do this, go to the Affixa Options screen and choose the “Computer & Internet” tab. If this contains red text, Affixa isn’t your computer’s current default mail application. Click the “Make Default” button to fix this.
  • If Affixa is your computer’s default mail application but you still have problems, you need to check your “Send To > Mail Recipient” option hasn’t been hijacked by another application:
  1. Download and unzip this file to your computer.
  2. Go to the folder where you unzipped the file. You should notice that the file has an icon like an envelope.
  3. Drag a file you’d like to attach to an email on top of the “Mail Recipient” file’s envelope icon.
  4. If it opens in Affixa, this confirms that your “Send To > Mail Recipient” option has been hijacked.
  5. If confirmed, go to Windows Explorer and type shell:sendto in the address bar.
  6. Delete any existing “Mail Recipient” files.
  7. Move the file you downloaded into this folder.